With this in mind, ServiceNow is seeking to mature its offering in a number of ways. This comes in the form of new solutions (field service/asset management), a renewed emphasis on verticals, as well ...

ServiceNow Inc. and Citrix Systems Inc. said ... they say is a virtual agent integration that can help to automate the resolution of virtual application and virtual desktop “resets” in ...

--(BUSINESS WIRE)--ServiceNow (NYSE ... quickly through more natural interactions and real-time automated resolution. Unlike other bots, ServiceNow’s Virtual Agent can manage employee or ...

Field Service Management, ServiceNow. “By putting AI to work for case management and incident resolution, together we can help boost productivity and deliver transformational value to our ...

Inefficient resolution workflows and tools can severely impact customer experience as tickets wait to be resolved. The integration with ServiceNow automates multiple service ticket resolution tasks.

October 22, 2024--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the 2024 Gartner Magic Quadrant for Enterprise Low-Code ...

SANTA CLARA, California: ServiceNow announced new conversational ... through more natural interactions and real-time automated resolution. Unlike other bots, ServiceNow’s Virtual Agent can ...