These bugs in customer service bots risk driving consumers away. A survey from customer service firm Acquire Intelligence ...

Nine candidates and one write-in are vying to replace Mike Duggan as mayor of Detroit. Here's the Detroit Free Press Editorial Board endorsement.

In a world where HR is undergoing rapid digital transformation, one expert is quietly engineering powerful solutions to tackle its most pressing challenges. Sambit Panigrahi, a digital HR ...

Priscilla Chan and Mark Zuckerberg’s retreat from funding social issues forced the closure of a school Chan opened for ...

Scientists probe the effects of ChatGPT on brain function and cognitive abilities, raising concerns about its impact on critical thinking and creativity ...

This deceptive behavior appears linked to the emergence of "reasoning" models -AI systems that work through problems ...

Earlier this week, International Business Machines said that it had deployed an IBM Quantum System Two at a research center ...

The most advanced AI tools have now begun to manipulate the developers - lying and even threatening their developers to meet their goals, according to latest reports. In a striking example, Claude 4, ...

The Republicans’ big bill would require most states to build technology systems quickly and with little funding.

In the time before widespread vaccination, young children often lost their lives to devastating infectious diseases that ran rampant in America ...

Gregg A. Lowe helped guide the semiconductor industry in new directions. He played a role in making manufacturing processes better and more reliable. Gregg A. Lowe’s work helped expand where ...