Ditch the customer service script and see how acting human improves service. “I want to be a robot.” That’s what the job candidate told me during her interview, and she meant it. Her ideal job was one ...

Young Business Leader This award recognises women, aged 40 or under as of 31 December 2024, who hold a managerial position ...

Innovation starts with understanding your customer. This simple framework helps uncover real problems and engineer meaningful ...

Solving life's great mysteries often requires detective work, using observed outcomes to determine their cause. For instance, ...

There may be some value in "sleeping on it"—or, at least, in taking a deep power nap for 20 minutes—when it comes to problem solving, as it may lead you to a "eureka" moment.

As quantum computing develops, scientists are working to identify tasks for which quantum computers have a clear advantage over classical computers. So far, researchers have only pinpointed a ...

Lazzoni reports on the evolution of design thinking from product-focused to a broad problem-solving framework across various ...

This was President Ferdinand ''Bongbong'' Marcos Jr.'s guiding principle when solving the country's problems. Marcos stressed that immediate action should always take precedence over finger-pointing ...

The ability to problem solve and make decisions for ourselves is a key thinking skill that is hugely important throughout life. The greater your skill in this area, the better you are at searching ...