Most organizations require a trouble ticketing system. Whether it is for streamlining ... trouble ticketing products is a free, open source software called RT: Request Tracker created by Best ...

A customer trouble ticketing (help desk ... OTRS is the shortened form of the Open Source Ticket Request System. As the name suggests, it’s a free ticketing software to manage customer tickets. OTRS ...

My favorite ticket tracker of all time is still the open source Request Tracker ... RT is easily my favourite ticketing system. A few of the major distro's now have recent packages for RT which ...

OTRS is a very powerful open-source ticketing help desk solution ... you’ll wind up with more and more agents who work with the ticketing system. As that number grows, you’ll want an easier ...