Jira Service Desk, and HappyFox. These tools are widely used by organizations of all sizes to manage their IT support operations. Which open-source helpdesk ticketing systems are recommended for ...

Freshworks has revealed Freddy AI Agent Studio and the next generation of its Freddy Agentic AI Platform, offerings expected to help businesses improve their customer service efforts with AI. The ...

New agentic capabilities resolve service requests autonomously, deliver real-time insights and simplify the deployment of AI agents for support teamsSAN MATEO, Calif., June 11, 2025event, Freshworks, ...

Customer-Proven Results Since its initial release in 2023, Freddy AI has helped over 5,000 organizations streamline service operations and deliver measurable results – up to 70% ticket deflection from ...

Now we can download and install Web Platform Installers. Web Platform Installers (WebPI) provides a simplified installation workflow for installing common open source web applications and web platform ...

Ross Minor lost his eyesight at 8 years old. Today, he’s a hardcore gamer who runs YouTube and Twitch channels and consults ...

Most AI-powered service tools stop at answering questions. Freddy now goes further by getting work done. At its flagship Refresh event, Freshworks (NASDAQ: ...

By THE FIRST legislative special election a few weeks out is getting rough. Landrigan dome The Strafford County District 12 seat is to replace Somersworth Democrat Dawn Evans, who resigned her seat a ...