More Ohio residents will soon be able to send text messages and photos to 911, as the state rolls out a modernized system ...

“We always say that seconds save lives, dispatchers save seconds,” said Andrew Knapp, Director of Hamilton County ...

Collier County’s upgraded 911 system lets callers send text and video, with data-driven dispatch improving response times for ...

A dispatcher handles a call at the Ada County 911 Emergency Dispatch Center in Meridian in 2020. Ada is one of only two ...

Collier County, Florida, uses a Next Generation 911 system, allowing callers to send texts and videos. Many others are still using legacy 911 systems that rely on antiquated equipment.