Benioff says AI agents do 30% to 50% of the work within Salesforce, but the tech isn't reliable enough to take humans out of ...

ServiceNow claims it is on course to realize $100 million in savings on its global headcount this year due to the internal implementation of AI.

AI is changing how Salesforce looks, but Marc Benioff doesn't seem to be the doom-and-gloom others in Silicon Valley are foretelling.

Salesforce CEO Marc Benioff, like many tech executives, is pushing the idea that humans and AI bots will soon work side by ...

In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Marc Benioff, CEO of Salesforce (NYSE: CRM), has dismissed fears that artificial intelligence (AI) will lead to mass layoffs of white-collar workers.

But Marc Benioff also highlighted the ways AI is creating massive change in Salesforce, including in its own workforce. Hiring for engineering roles has largely been on pause.

Marc Benioff, CEO of Salesforce, said his company is pausing hiring customer service agents, engineers and lawyers in 2025 as it adopts A.I.

Marc Benioff, CEO of Salesforce, has dismissed fears that artificial intelligence (AI) will lead to mass layoffs of white-collar workers. Benioff shared his views on AI during an interview at the ...