You've likely encountered SMS messages, even if you didn't know it. Here's how they work—and why scammers love them.

Short Message Service, or SMS, text messaging first became popular in Europe and Asia, because it was much cheaper to send short text messages than make an actual phone call. In countries such as ...

Although SMS remains ... star messages so you can get back to them quickly and to block spammers inside the app. It’s all wrapped in a neat interface that manages to make even basic text look ...

Email and social media have long been staples of customer engagement strategies, but the humble text message has emerged ... Follow that same pattern with your SMS strategy; keep it light and ...

Another day, another Android story. For a change, though, this time it's not to report on a security threat like the Google Camera app vulnerability; quite the opposite in fact. Google has just ...

I have a new text bestie, and it’s the brands. Scrolling through my phone recently, I was surprised to see just how many of my incoming messages ... make people more happy than humans, so SMS ...

you can support that with a text message that says, make sure to read the full story online. Companies around the globe are quickly developing new ways to use SMS to provide better customer service.