AI should not replace human interaction—it should enhance it. Success lies in striking a balance between machine efficiency ...

In a world where nearly every interaction is instantaneous--same day delivery, streaming video--the financial services ...

Natasha Chiam struggled to let go of the reassurance from the monitor that all was good with her child, when just a week ...

AI agents are rewriting the future of customer experience. Here's what developers and tech leaders need to know now.

In today’s hyper-connected world, customer experience has become a core differentiator across industries. The traditional standards of speed, convenience, and ...

More AI features and a modular design are among the biggest rumors about the yet-to-be-announced Windows 12. These are the ...

Shani Bar (President & Director of Philanthropy), and Bella Cohen (CRO) — building a smarter, more connected future for ...

One of its functionalities, DOCTOR, simulated a Rogerian psychotherapist, reflecting the patients’ words back to them. Although ELIZA had extremely limited capabilities and a completely non-human ...