Pax8’s myriad AI-focused moves this month are a testament to its commitment to partner growth in the fast-moving world of AI and automation. With a new AI-guided growth program, public storefronts, a ...

Documenting the IT help desk's procedures gives technicians a template for providing users with consistent service. A written procedure walks the technician through the process of collecting ...

Service animals are legally defined as dogs trained to perform tasks for people with disabilities, while emotional support animals are not. Louisiana law allows service dogs in public places, but ...

Colin Beattie MSP visited Visualise Scotland’s day centre at Newhailes Business Park in Musselburgh on Tuesday March 4, following the expansion into a larger premises.

MSP Clare Adamson says Scotland’s Migration Service, which offers people who have moved to Scotland access to specialist advice, can help to draw talent, business and investment towards her ...

Fortunately, most help desk platforms follow the software-as-a-service (SaaS) model, charging fixed monthly or annual fees for each user. This model makes it easy to estimate your cost beforehand.

Pia, the leading AI-led help desk automation platform for managed service providers (MSPs), is introducing a comprehensive set of new features designed to address critical pain points of MSP help ...

Fixify’s total outside capital now stands at $32 million. Assembling a help desk team that can field technical support questions from a company’s employees is a costly and time-consuming endeavor.

MSP to offer sensory rooms in both terminals to help reduce stress for travelers Airport officials say the first room will open in Terminal 2 as early as 2027, with a second room opening the ...