--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, today announced it has added Service Catalog to ServiceDesk Plus-MSP ... help desk technicians by managing the service ...

ManageEngine, a real-time IT management company, has released theServiceDesk Plus-MSP iPhone app, a voice-enabled mobile app for managed service providers (MSPs) running an IT help desk. The ...

Dubai, UAE — ManageEngine, the real-time IT management company, today formally announced the latest version of ServiceDesk Plus MSP, the web-based, ITIL-ready help desk software specifically built for ...

The MSP sets the cost for services, and the feature automatically tracks and bills for completed help desk tickets. This ensures clients are billed for the service provided, allowing MSPs to ...

Other popular services for the MSP 501 were help desk/service desk (93%), managed email/anti-spam (91%), cloud storage (89%) and remote monitoring and management (88%). Three-quarters of the MSP ...