Loyalty programs don't come in a one-size-fits all package. Spiegel uses P.F. Chang's rewards program as a good example. The brand recently introduced a paid loyalty tier (platinum), for their most ...

Carnival Cruise Line probably did not expect the level of anger its new loyalty program caused with its passengers. The ...

Carnival brand ambassador John Heald on Monday posted a message from Carnival to its guests, which promised them that "we are ...

Cruise line guests under the current VIFP program can convert their points to the new Carnival Rewards loyalty program ...

Agoda CEO Omri Morgenshtern believes the best loyalty program for travel companies is simple: just keep prices low.

Carnival is completely overhauling its cruise loyalty program to provide greater flexibility and more meaningful benefits.

Part of the shortcomings of these Web2 programs is that customers do not feel that they are being truly rewarded. For example, many Web2 companies claim they offer the portability of loyalty ...

There are dozens of large loyalty programs out there, from credit card rewards, to airline miles and hotel points, there's a lot to keep track of. Understanding the differences between all these ...

Carnival Cruise Line is replacing its longtime loyalty program with Carnival Rewards, a flexible, points-based system ...

Tokenization of Customer Loyalty in Web3 A migration from closed to open systems is underway to tackle value loss in programs.