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Starbucks said the Green Dot Assist tool will help streamline store operations and give baristas more time to focus on ...

One barista at the coffee chain recently took to Reddit to share a one-star review she received after an interaction that she expected to end with a free drink for the customer.

Starbucks fans can now get free refills for some drinks — but not all. The coffee chain is also bringing back its self-serve milk and sweeteners bar.

Starbucks announced Green Dot Assist, a generative AI-powered virtual assistant for baristas. The program is designed to help learn how to make drinks, resolve maintenance issues, and more.

Starbucks plans to hire more baristas at thousands of stores starting in May as the coffee chain looks to improve customer service.

Play (2min) Nadya So Starbucks (NASDAQ: SBUX) is creating a dress code for baristas, with a goal to make its green aprons stand out and create a sense of familiarity for customers.

Starbucks announced a significant change to its dress code for baristas this week, and changes will soon roll out at locations nationwide.

Starbucks baristas have a request for customers: Stop pulling into the drive-thru, then ordering coffee through the app, and asking for it a minute later. Starbucks provides customers who order ...

It’s all part of her training for the inaugural Starbucks Global Barista Championship, a three-day event that kicks off June 9 in Las Vegas.