In the April 2017 issue, I wrote about how to use ticketing systems as a sysadmin to organize your tasks better. In that article, I made a brief reference to the fact that I've integrated some of my ...

And so JIRA ticketing subtly but powerfully tends to push developers to work on one ticket at a time, instead, which is often both less efficient and more prone to drastic late-in-the-game failure.

And neither do any of Atlassian's much-desired nontechnical users. "If Jessica Alba is submitting a Jira ticket, I assume she wants to do it on mobile," Deatsch tells Business Insider.

Last October, Atlassian acquired Code Barrel, which built the app Automation for Jira. Now, these features are included in Atlassian's Jira software.