To understand how AI will reshape the future of work, there are few better places to start than India’s $280 billion business ...

BBB says there are multiple ways to know if that phone call is a fake 'debt collector' threatening you with jail.

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Phone calls remain “critical” in senior living’s relationship-based sales process, making call optimization essential in gaining a competitive advantage, according to an industry benchmark report.

To conduct business confidently, consumers and businesses must be certain they can trust the identity of the caller.

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to ...

An Australian nurse had her life upended when scammers hijacked her phone number, drained her bank accounts and opened loans ...

Forget about creating a Zoom, Teams or Google Meet account just to chat with someone. This feature connects you to FaceTime calls regardless of platform.

The changes are the latest sign of the agency’s struggle with website crashes, overloaded servers and long lines at field ...

Another possibility is that your phone may have failed to register with the IMS network. If this happens – due to something ...

Fake KYC updates are being utilised by cybercriminals to steal your private information. This is how to spot them and avoid ...

Most filmmakers have a list of regrets about their projects, but getting a do-over is a rarity: "it was satisfying to check ...