Cireson, the creator of Tikit, the modern Microsoft 365-native service desk, announced a limited-time offer to help IT teams ...

While Atlassian was used to demonstrate the ‘Living Off AI’ attack, the Cato researchers believe that any environment where ...

Most organizations are sitting on huge volumes of underused data. Agents can help unlock that value by embedding intelligence ...

Nagarro and Atlassian are revolutionizing enterprise tech operations, enabling faster alignment of business strategy with ...

The service desk ... handle ticketing, service, incidents, any upgrades, or changes. Typically, these suites are marketed as either ITSM or ITIL solutions, and focus on supporting IT workflow ...

Empower AI CTO Jennifer Sample explores the new potential opened up by AI for IT service management, as well as its ...

FIT, Bloomberg’s fixed income trading platform, links all available fixed income electronic trading products into one portal and provides multi-dealer, executable composite pricing, so you can ...

What makes Hoory a robust help desk solution is that it’s not just a chatbot overlay – it includes ticket management, workflow automation, and contact management features like a traditional support ...

Main problem that might be reducing patient satisfaction is one workflow issue. Fixing this can improve care quality and ...