Zhang is the CEO and co-founder of Decagon, a San Francisco-based startup that offers an automated customer-support service ...

A penny for the thoughts of our thankless call center workers. Long have they had to endure indignant customers fuming at them for problems beyond their control. Now they must suffer accusations that ...

Iconic ’90s Grunge Band Recalls Nightmare Guns N’ Roses Tour: ‘I Don’t Like Butt Rock’ first appeared on Parade on Jul 8, 2025 This story was originally reported by Parade on Jul 8, 2025 ...

Everyone still claims to value customer service, but as the average CEO tenure has shortened, executives have become more focused on delivering quick returns to shareholders and investors.

Tesla says it delivered its first car autonomously from factory to customer The milestone was achieved a day early. But Tesla’s robotaxis still require safety monitors and remote supervisors.

Nebraska Rep. Don Bacon is reportedly not seeking reelection. A source familiar with Bacon’s plan confirmed to KETV that he will retire after the end of his term.

The Ohio Republican's "Time is Money Act" would reduce the amount of delay required for a refund from 3 to 2 hours for domestic flights.

Un-capped Stung by customer losses, Comcast says all its new plans have unlimited data No data caps: "Four simple national Internet tiers that include unlimited data." ...

Representative LaMonica McIver was caught up in an onrush outside a troubled Newark immigration facility where, weeks later, four detainees escaped.

US Rep. LaMonica McIver pleaded not guilty Wednesday to federal charges accusing her of assaulting and interfering with immigration officers outside a New Jersey detention center during a ...

Con Edison asks entire NYC customer base to conserve energy as heat wave worsens The company said it is also reducing voltage in certain neighborhoods to maintain reliability.

As the new ranking member, Rep. Robert Garcia is in line to conduct oversight of the Trump administration if Democrats retake the majority.