Zhang is the CEO and co-founder of Decagon, a San Francisco-based startup that offers an automated customer-support service ...

A penny for the thoughts of our thankless call center workers. Long have they had to endure indignant customers fuming at them for problems beyond their control. Now they must suffer accusations that ...

Iconic ’90s Grunge Band Recalls Nightmare Guns N’ Roses Tour: ‘I Don’t Like Butt Rock’ first appeared on Parade on Jul 8, 2025 This story was originally reported by Parade on Jul 8, 2025 ...

The House of Representatives passed a spending bill and tax cuts Thursday after around-the-clock efforts to get the signature piece of legislation for President Donald Trump's second ...

Hundreds gathered Saturday morning at Minneapolis' Basilica of St. Mary for the private funeral of Democratic Minnesota House Speaker Emerita Melissa Hortman, her husband Mark and their dog, Gilbert.

Everyone still claims to value customer service, but as the average CEO tenure has shortened, executives have become more focused on delivering quick returns to shareholders and investors.

Tesla says it delivered its first car autonomously from factory to customer The milestone was achieved a day early. But Tesla’s robotaxis still require safety monitors and remote supervisors.

Nebraska Rep. Don Bacon is reportedly not seeking reelection. A source familiar with Bacon’s plan confirmed to KETV that he will retire after the end of his term.

Melissa Hortman was eulogized by Gov. Tim Walz as a compassionate leader in a service that former President Biden and former Vice President Harris also attended.

The Ohio Republican's "Time is Money Act" would reduce the amount of delay required for a refund from 3 to 2 hours for domestic flights.

Ace Bailey had some preferred destinations entering the NBA Draft, but there’s one team that he particularly was not fond of.

Un-capped Stung by customer losses, Comcast says all its new plans have unlimited data No data caps: "Four simple national Internet tiers that include unlimited data." ...