Genesys continues to seize market share driven by strong demand for cloud experience orchestration platform SAN FRANCISCO, June 7, 2023 /PRNewswire/ -- Genesys®, a global cloud leader in AI ...

With Cloud AI Studio, Genesys is betting that no-code, emotionally intelligent AI agents can finally fix the broken customer ...

MAXIMUS, a leading provider of government services worldwide, announced today an agreement with Genesys ® to offer the MAXIMUS Genesys Engagement Platform, an integrated, cloud-based omnichannel ...

Genesys Cloud comes with all of the features you would expect from a call center app, including auto, predictive, and manual dialers, inbound call handling, ...

Today, Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), announced that Genesys has selected AWS as the preferred cloud provider ...

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, ... Genesys, the Genesys logo, Genesys Cloud, Genesys Cloud CX, GCXNow, Experience as a Service, ...

Genesys Cloud AI Experience is designed to let organizations integrate real-time data and customer signals to orchestrate and optimize proactive, ...

Genesys says it is trying to expand its arsenal of cloud-based customer service solutions.Angel provides on-demand, cloud-based SaaS customer self-service technology. Editorial Channels Marketing ...