HPE North America Channel Chief Jeremiah Jenson discusses his return to HPE after seven years at AWS, his top priorities and the HPE market opportunity created by the Broadcom-VMware market disruption ...

Two A/NZ partners have collected major gongs from contact centre platform specialist Genesys at the vendor’s tenth annual APAC tech summit in Bangkok. QPC Australia has been named A/NZ partner ...

What is cloud coffee? There is one important caveat that comes with explaining the latest coffee trend, which has been dubbed “cloud coffee” by social media audiences.

Electronic musician Anyma has released his third album 'The End of Genesys' featuring guest appearances from Grimes, Ellie Goulding and Yeat.

Genesys Cloud Services, an American software company that sells customer experience technology to businesses, said Thursday that it will continue to make ongoin ...

There's been a lot of discussion recently on how AI applications are evolving but based on many of the announcements that Google made at the Cloud Next ...

Qi enhances its customer service with Genesys' Generative AI and Cloud technology, achieving an 80% reduction in response time and 60% telecom cost savings.

Modivcare spent six months evaluating solutions before choosing the Genesys Cloud platform and its embedded artificial intelligence, voicebots, and chatbots integrated with web messaging for seamless ...

With Genesys Cloud AI, organizations can move beyond automation and orchestrate experiences that reshape customer and employee engagement.

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, and the City of Clearwater announced today that the city’s Utility Customer Se ...

Cloud Nine Productions, one of the production companies behind CBS’ Matlock, has a new President, naming Amanda Tudesco to the role.

NEW DELHI: Vi Business, the enterprise arm of telecom operator Vodafone Idea (Vi), announced a partnership with Genesys to provide Indian businesses with advanced cloud and telecom solutions. This ...