Genesys continues to seize market share driven by strong demand for cloud experience orchestration platform SAN FRANCISCO, June 7, 2023 /PRNewswire/ -- Genesys®, a global cloud leader in AI ...

With Cloud AI Studio, Genesys is betting that no-code, emotionally intelligent AI agents can finally fix the broken customer ...

Genesys Cloud AI Experience is designed to let organizations integrate real-time data and customer signals to orchestrate and optimize proactive, ...

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, ... Genesys, the Genesys logo, Genesys Cloud, Genesys Cloud CX, GCXNow, Experience as a Service, ...

SAN FRANCISCO, December 12, 2024--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced that the Genesys Cloud™ platform reached nearly $1.8 billion annual ...

Genesys Cloud EX is a standalone employee experience solution designed to help businesses increase engagement, performance and trust with digital workforces through capabilities such as AI-powered ...

GCXNow for Genesys Cloud CX delivers pre-configured workflows for interactive voice response, email, messaging, and bots. This allows small- to mid-sized businesses to more easily adopt and drive ...