Google says an API management issue is behind Thursday's massive Google Cloud outage, which disrupted or brought down its services and many other online platforms.

SAN FRANCISCO, June 10, 2025--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced the Genesys Cloud™ platform reached nearly $2.1B annual recurring revenue ...

Two A/NZ partners have collected major gongs from contact centre platform specialist Genesys at the vendor’s tenth annual APAC tech summit in Bangkok. QPC Australia has been named A/NZ partner ...

Two A/NZ partner have collected major gongs from contact centre platform specialist Genesys at the vendor's tenth annual tech summit in Bangkok.

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced the Genesys Cloud™ platform reached nearly $1.9 billion annual recurr ...

Genesys operates in over 100 countries with more than 6,000 employees, according to its website. Its partners include tech giants Amazon Web Services, Google Cloud, Microsoft and Adobe.

SAN FRANCISCO — Genesys ®, a global cloud leader in AI-powered experience orchestration, today reported the results for the third quarter of its fiscal year 2024 (Aug. 1- Oct. 31, 2023). The Genesys ...

With Genesys Cloud ARR growth greater than 45% year-over-year during the first quarter of the company's fiscal year (February 1–April 30, 2023), Genesys continues to seize market share, growing ...

If global contact centre platform provider Genesys had one key take-away message for the approximately 300 delegates to its APAC Partners Summit in Phuket this week, it was that significant ...

California-based contact centre solutions provider Genesys has expanded its horizons beyond the call centre with the launch of an AI-powered employee engagement system called Genesys Cloud EX.

With an increasing number of threats to business security and the growth of application programming interface traffic, Google LLC’s cloud division today announced an API abuse detection ...