This section takes you through 5 different ticketing software to be downloaded on Linux and why you should use them. So let’s begin! osTicket For all the newly started businesses, osTicket would be a ...

From alternatives to Microsoft Office to full-blown ERP systems, open source software can provide free options for small businesses that don't have the budget for big-ticket enterprise applications.

OTRS is a very powerful open-source ticketing help desk solution that any business would be smart to consider. I recently walked you through the installation of OTRS and now it’s time to dive in ...

Recently, Michael Skok wrote that “open source is eating the software world.” As general partner at North Bridge Venture Partners, Skok should know. He’s witnessed the power of open source ...