Scientists show that the frequency of a set of words seems to have increased in published study abstracts since ChatGPT was ...

Companies are increasingly routing customers to chatbots. New research looks into whether customers prefer human or chatbots ...

With chatbots sending users to nonexistent pages, websites are redesigning their 404 error messages to serve content, retain ...

“If a chatbot is advertised as a companion and wellbeing app, people expect to be able to have conversations that are helpful for them, and it is vital that ethical design and safety standards are in ...

When OpenAI released a new version of its technology called GPT-4 last spring, it was widely considered the most powerful chatbot technology used by both consumers and businesses. Google recently ...

Fourteen-year-old Sewell Setzer III loved interacting with Character.AI's hyper-realistic chatbots—with a limited version available for free or a "supercharged" version for a $9.99 monthly fee ...

If you are a regular chatbot user you’ve probably experienced “hallucinations,” which are one of the most common glitches made by AI, particularly large language models (LLMs). Essentially ...

Using AI for therapy is as old as chatbots themselves. The first AI therapist hit the scene in 1966, when MIT professor Joseph Weizenbaum invented ELIZA, the first-ever chatbot.ELIZA was a ...

Amazon introduced Rufus, a consumer chatbot which uses artificial intelligence to provide a personal shopping assistant to customers. It is Amazon’s effort to catch up with the tech industry and ...

A Florida woman is grieving after she said her 14-year-old son’s love for a chatbot led him to die by suicide. In a lawsuit filed Wednesday, Orlando mom Megan Garcia alleged that her son carried ...