At a Salesforce conference for its customers on Wednesday, Chief Marketing Officer Ariel Kelman showed a slide during a ...

Salesforce’s Slack platform has changed its API terms of service to stop organizations from using Large Language Models (LLMs ...

Salesforce Inc. today is extending the features of its Service Cloud to better support field service workers like ... Proactive service with Salesforce’s Data Cloud provides a unified real ...

Today, timed with a conference out of Sydney, Australia, Salesforce ... other data sources is possible.” Elsewhere in the Salesforce portfolio, workers using the Salesforce Field Service App ...

This has several ingredients, as Taksina Eammano, EVP & GM Field Service at Salesforce ... data from on-site equipment or health monitoring devices, asset data and the history of past visits and ...

Salesforce has introduced Agentforce for Field Service, a digital labor platform that augments dispatchers and technicians with artificial intelligence agents to eliminate scheduling bottlenecks and ...

Salesforce will be uniquely positioned to extend the power of Sales Cloud and Service Cloud post-closing to deliver market-leading location-based intelligence solutions that improve field sales ...

Salesforce also unveiled Asset Service Management and Contractual Management updates to its Field Service suite. Asset Service Management, which is powered by the company’s Data Cloud ...

Salesforce on Tuesday announced a series of updates to Field Service, its platform for dispatching and managing field service technicians. Field Service is one of Salesforce's fastest-growing ...

And according to Salesforce ... they arrive for a service visit. Having all data easily accessible in one place and being able to collaborate with other experts while in the field helps to boost ...