Initially introduced in the 1980s, Ofgem has now confirmed that these meters will shut down completely in the UK on June 30, ...

HUNDREDS of thousands of energy customers are at risk of being cut off due to a major electricity meter switch-off, according to the regulator. Ofgem is proposing new rules for energy suppliers to ...

Approximately 600,000 energy customers have been alerted to potential disruptions due to changes in licence conditions for ...

A MAJOR energy supplier is urging 65,000 customers to take action to avoid being cut off within months. Households with outdated Radio Teleswitch Service (RTS) meters must switch ...

There’s only six months to go until the Radio Teleswitch Service (RTS) is switched off, which could impact your heating and ...

The rule against back-billing was introduced in 2018 in part to ensure energy suppliers keep their billing processes ...

"If not, look out for a box like this next to your meter ... meter owners to get in touch with their energy supplier for an essential meter upgrade before the system is turned off later this ...

If not, look out for a box like this next to your meter ... meters to "act now" for a meter upgrade from their energy supplier before the system is turned off later this year.

Octopus Energy has issued a warning to customers with outdated electricity meters to take action now or risk having their ...

“If not, look out for a box like this next to your meter ... meters to “act now” and get a meter upgrade from their energy supplier ahead of the system’s switch-off later this year. The campaign ...

Octopus energy states: "You may find that your heating and hot water are continually left on or off, or the charging-up ...

For most residential customers, this amounts to R1 200 (excluding VAT). When customers purchase electricity, a portion of their payment is allocated towards settling this outstanding balance.