THOUSANDS of Octopus Energy customers are set to receive a share of £1.5 million in compensation after Ofgem found the ...

Octopus Energy has lashed out at regulator Ofgem over what it called “impossible” rules on customer bills after it was fined £1.5m. The company criticised the watchdog’s policy that it must provide ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

The regulator found more than 34,000 pre-payment meter customers between 2014 and October 2023 did not receive final bills ...

OCTOPUS Energy is to pay £1.5 million in refunds and compensation after it failed to provide customers with final bills within six weeks, Ofgem ...

Octopus Energy will pay customers an average of £43 each after it agreed to fork out £1.483 million in redress and ...

The company failed to give prepayment customers their final bills within six weeks between 2014 and October 2023 ...

An investigation by Ofgem found over 34,000 prepayment meter customer did not receive final bills within six weeks, as ...

Octopus had agreed to pay a total of £1.483 million in compensation and redress, an average £43 per affected customer, in ...

The payout includes £231,000 of credit remaining on accounts when they were closed, energy regulator Ofgem has said.

Trains a model with Tensorflow / Keras to detect digits from my electricity meter. Images are coming from an ESP32 camera webserver. It predicts the digits, trains itself with the new predicted images ...