Microsoft is expected to step up its integration of Microsoft 365 productivity services and Dynamics 365 CRM/ERP ones with some new integrations between the two product families.

Infobip’s native SMS integration with Dynamics 365 now allows marketing teams in enterprises to build real-time marketing campaigns using text messages to reach and engage customers.

For instance, a marketer can create a webinar, which they set up and track in Dynamics 365 Marketing tools and run in Teams as a streaming event with the Teams streaming setup integrated directly ...

From the Teams app, it is possible to follow up with participants, with the ability to export attendee information to Dynamics 365 Marketing to view customer segments based on audience attendance ...

In 2021, Microsoft changed the license terms for Dynamics 365, so anyone with a Microsoft 365 license in the organization can see Dynamics content inside Microsoft Teams. And as of November 2022 ...

Not only is a new Dynamics 365 application coming in preview, but Microsoft's customer relationship management platform is receiving new integrations with Teams as well, alongside other new features.

Beginning this week, Dynamics 365 and Teams are more closely integrated, and partner features with Viva are debuting alongside security enhancements and app monetization changes.

Global cloud communications platform provider Infobi has integrated its SMS channels into Microsoft Dynamics 365's marketing platform, enabling Dynamics 365 users to send and receive text messages for ...

To use this AI-powered experience in Dynamics 365 Customer Insights, marketing teams can simply type their desired campaign outcome in their own words or upload an existing brief.

Microsoft Teams users can now access Dynamics 365 data without the need for licenses for the CRM platform. Microsoft has already moved in recent months to deepen ties between Dynamics 365 and the ...