Customers’ expectations are changing. Not in terms of how much they expect, because customer expectations have always been high—but in terms of what they expect. The defining measure of a ...

DALLAS--(BUSINESS WIRE)--Black Box Intelligence™, the leading performance benchmarking provider for the restaurant industry, today announced GuestXM™, the first Customer Experience Management ...

Headquartered in Redwood City, CA, Airkit.ai is a generative AI customer service platform that provides fully customizable, autonomous AI agents built to answer 90%+ of customer questions instantly.