For example, 45% of companies' CRM data isn't prepared for AI, ... Only 18% of organizations without a full-time employee responsible for CRM data quality plan to hire one in the next twelve ...

76% say less than half of their CRM data is accurate and complete, which creates AI implementation failures and severe financial consequences Based on insights from 602 CRM users and ...

For example, 45% of companies' CRM data isn't prepared for AI, ... Only 18% of organizations without a full-time employee responsible for CRM data quality plan to hire one in the next twelve ...

Validity released its The State of CRM Data Management in 2025 report, revealing a troubling disconnect: 90% of organizations recognize CRM data as the cornerstone of their operations, yet 76% ...