Ward emphasized the need for a robust data platform that handles structured and unstructured data, supports real-time data retrieval and integrates with workflow systems. She also noted that ...

Allan Day, vice president of logistics and sustainment of global public sector at Salesforce (NYSE: CRM), said there are three factors government agencies and other public sector organizations ...

Salesforce's innovative platform is reshaping how the public sector approaches field service, addressing long standing challenges and prioritizing efficiency, accountability and customer experience.

Salesforce today released Agentforce 3, a major upgrade to its digital labor platform that gives companies greater visibility and control to scale AI agents.

Solution providers can ‘start really thinking about how to build the management capacities of AI agents as we start seeing ...

Public sector organizations can use technology to unify data from multiple sources to help automate emissions tracking and gain powerful insights that can be easily modeled for regulatory reports.

The Carahsoft AppExchange Public Sector Guided Tour Site serves as a resource of specialized tools and support services related to more than 7,000 offerings from Salesforce independent software ...

Genie is a new data integration model that underlies the Salesforce platform with the aim of moving data wherever it’s needed most -- and doing it fast.

Public sector division Salesforce wasn’t present in the public sector earlier, since many governments didn’t have cloud policies, and Salesforce is a pure cloud-based software company.