The 10 coolest big data tools of 2025 so far include Databricks Lakebase, SAP Business Data Cloud and Snowflake Intelligence.

AI is changing the rules of customer engagement-see how in IDC's latest spotlight reportCustomer service is shifting from managing interactions to resolving outcomes-proactively, intelligently, and at ...

Coinbase Global Inc., a major U.S. cryptocurrency exchange with more than 100 million customers, disclosed today that cybercriminals bribed offshore customer service support agents to steal ...

According to Hill, here’s how these technologies are transforming the sector: Improved customer service and personalisation: With big data, hotels can collect detailed information about guest ...

This data point, newly released in a dashboard, is at the crux of why millions of tax dollars going towards homeless services do not appear to be making a dent in the crisis.

Hertz Corporation has confirmed a data breach that exposed sensitive customer data after attackers exploited a zero-day vulnerability in file transfer software provided by Cleo Communications. The ...

SmartRent's new Dashboards distill task data from multiple detailed reports into an easily digestible screen, highlighting key performance maintenance metrics at the property, region or portfolio ...

Key performance indicators (KPIs) are defined metrics that allow a company’s management to compare performance against a set of targets, objectives, or industry peers.

With sales dashboards, you can get a clear picture of your team’s performance through visualized data as part of a fully-fledged CRM. However, not all sales dashboards are created equally.

The dashboards are built on Tableau, a popular Big Data visualization and presentation platform. The vision put forth by Cincinnati is a more citizen-friendly answer to the open-data portals that many ...