One year ago, Salesforce announced Customer 360, a customer data platform ... Read now The new services leverage the Cloud Information Model, a new data model powered by Mulesoft technology ...

and the Cloud Information Model, an open source data model introduced last week with AWS and Genesys also involved. The Customer 360 Truth platform is built on top of this model. All of the ...

Because Data Cloud is the foundation of Salesforce, companies can act on data to create the most personalized and meaningful customer experiences.” Data Cloud + Customer 360 + Agentforce ...

In this Breaking Analysis, we focus on Salesforce’s Agentforce and Data Cloud strategies – the ... with them to enrich Salesforce’s 360-degree customer view. AWS is another key partner.

Learn More Salesforce has launched new data cloud, AI and automation capabilities to expand its Customer 360 for Health enterprise platform. Nearly 80% of healthcare consumers cite difficulty ...

Salesforce's big idea is one that you've heard of before from other enterprise software vendors--a 360 ... Cloud. This slide, which highlights, the moving parts in a customer, system and data ...

Data Cloud saw 130% year-over-year growth in paid customers and processed more than 2 quadrillion records per quarter Data Cloud can now surface insights from unstructured audio and video content ...

Data Cloud saw 130% year-over-year growth ... contextually relevant, and timely customer experiences across the Customer 360 applications, Flow, analytics and Agentforce, Salesforce’s ...