Generative AI is redefining what’s possible in customer service. Offering more than incremental improvements, it unlocks a ...

For six days, Becca Richards and her neighbors have been without their Xfinity internet. After contacting the 13 Help Team, her service was restored.

Flow’s Vice President and General Manager, Stephen Price, escorts customer Mable Wedderburn into the new Flow flagship store at 47 Half-Way-Tree Rd on Wednesday. (Contributed Photo).

America’s Best Customer Service 2025 highlights companies that excel in delivering the best customer experience using a variety of measures, including public data and a large-scale confidential ...

Customer service is the direct, one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it.

Raising 2024 Customer and Cash Flow Guidance Postpaid net customer additions are expected to be between 5.4 million and 5.7 million, an increase from prior guidance of 5.2 million to 5.6 million.

NASHVILLE, Tenn., July 29, 2024--RouteThis, Inc., the leading provider of in-home WiFi customer experience (CX) solutions for service providers, today launched QoI Insights in their RouteThis ...

RouteThis, Inc., the leading provider of in-home WiFi customer experience (CX) solutions for service providers, today launched QoI Insights in their R ...

Bell today announced the launch of its new Bell Business Wi-Fi App, designed to empower small businesses in Ontario and Québec with an enhanced Wi-Fi experience that combines improved security ...