Trusted On-Air Personality Brings Industry Voice to Dealership Training Movement SCOTTSDALE, ARIZONA / ACCESS Newswire / June ...

ANTWERP, BELGIUM / ACCESS Newswire / June 17, 2025 / As the world speculates on AI's long-term promise, a quietly powerful Belgian company has figured out something more immediate: how to focus AI and ...

Most retail leaders do not expect their customer service scripts to carry legal consequences. After all, they are meant to be ...

Design your online and offline experiences with the same core values and excellence in mind to build customer loyalty and ...

Ditch the customer service script and see how acting human improves service. “I want to be a robot.” That’s what the job candidate told me during her interview, and she meant it. Her ideal job was one ...

AI's capability for instant multilingual interaction is transformative. Now, a customer service agent in Paris can support clients in São Paulo, Berlin or Seoul—in their native languages.

The principles that guide your personal decisions should extend to how you prioritize customer needs. I’ve found that ...

Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken seriously and ...

Amazon's biggest shopping event of the year is upon us. Prime Day, which is now four days long, officially kicks off on Tuesday, July 8, and runs through Friday, July 11. With new deals dropping ...

Get new customer service team members up to speed with ready-to-use scripts. Faster issue resolution – When your support team is using customer support script templates, they will be able to resolve ...