Ditch the customer service script and see how acting human improves service. “I want to be a robot.” That’s what the job candidate told me during her interview, and she meant it. Her ideal job was one ...

The Hyena Skits Sketch Show is not just a show, but a platform—a sketch comedy experience that uplifts, entertains, and ...

Taobao and Tmall, two core marketplaces operated by Alibaba Group Holding Ltd. (BABA.US; 9988.HK), recently entered a ...

Beyond helping financial firms manage their investor clients, AI can also help investors who prefer to be more self-directed. AI is good at coding and it's good at spotting technical trends in price ...

The company is giving managers more say in new product and operations tests at an early stage. It is also giving them more say as the ...

Communication simulators help users identify blind spots, measure growth and prepare more effectively for the moments that matter.

Greg Hart became CEO of Coursera in February, taking over after the retirement of Jeff Maggioncalda, who had been leading the education technology company since 2017.

Barracuda threat analysts identified several notable email-based threats targeting organisations around the world and designed to evade detection and boost the chances of success, including: The ...

Job interviews sometimes feel like a planned show you are acting in. Lines were learned, common questions expected, and your ...

Fraud mutates on the daily. The IRS says the impersonation of government entities could alone cost upwards of $800 million in losses by the end of 2025.

Copywriting allowed me to become a digital nomad. I recommend it! But will AI replace copywriters? No, but it is changing ...

Starlink satellites orbit approximately 342 miles (550 kilometers) above Earth and put on a spectacular show for observers as ...