Disclaimer: This post isn’t our usual security-focused content – today we’re taking a quick detour to explore the fascinating world of AI agents with the focus of AI web agents. Enjoy this educational ...

More fiction than science Feature IT consultancy Gartner predicts that more than 40 percent of agentic AI projects will be cancelled by the end of 2027 due to rising costs, unclear business value, or ...

4 Ways Your “Efficient” Service Is Driving Customers Away Ditch the customer service script and see how acting human improves service.

How to Increase Sales Through Customer Service. Excellent customer service can result in repeat business and word-of-mouth referrals. A 2011 American Express survey found that 70 percent of ...

Hyatt cut 30% of US customer service staff, affecting ~300 roles amid industry shift to AI automation for cost savings.

For any product inquiries or order issues, contact Amazon's customer service team through the website or by calling 1-888-280-4331.

In the following story, one pharmacy tech finds herself in this exact predicament and decides to teach the district manager a ...

Most retail leaders do not expect their customer service scripts to carry legal consequences. After all, they are meant to be helpful, friendly and on-brand. But beneath that friendly tone, there may ...

How to contact The Denver Post and our staff by email or telephone, or on Twitter, for customer service, advertising, news tips and more.

Below are the official rules for USA TODAY's Summer Book Challenge sweepstakes. Enter your completed bingo card at this link. NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OF ANY KIND WILL NOT ...