When most people think of AI transforming industries, their local plumber's or HVAC technician's office is often overlooked.

An experiment on OpenAI’s o3 model reportedly exposed similar problems: when the model was asked to run a script that ... The average customer-service representative probably won’t start ...

With these customer service scripts, you can speed up response times, ensure quality customer service every time, and improve your support operations. After all, having every support representative ...

AI is making a lot of things easier. It saves time, increases productivity and can even enhance creativity when used well.

There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

Consumers have been frustrated by dismissive, unfair, and otherwise unacceptable customer service since the dawn ... could call me back," Viscomi says. A representative quickly tweeted a reply ...

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To access Amazon’s Customer Service Help Page, go to the website landing page and click on "Customer Service" in the top left of the screen. Need a quicker reply? Call Amazon at 1-888-280-4331.

One-third of Israelis have recently started or resumed smoking due to the ongoing war in Israel, according to a recent survey by the Israel Cancer Association. About 36% of respondents said they ...

It relies on voice recognition software, which verifies customer identities by detecting the unique patterns in a small speaking sample. Banks have to try something ... reverse firings at the National ...

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