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Because of the flood disaster declaration approved for Marion County on Tuesday, Fairmont State University has announced that ...

Everyone still claims to value customer service, but as the average CEO tenure has shortened, executives have become more focused on delivering quick returns to shareholders and investors.

A private funeral for Rep. Melissa Hortman and her husband Mark Hortman was held Saturday at the Basilica of St. Mary in Minneapolis. The Hortmans were remembered for their leadership and kindness.

Hyatt cut 30% of US customer service staff, affecting ~300 roles amid industry shift to AI automation for cost savings.

By offering transparent tooling and clear implementation examples, OpenAI is pushing agentic systems out of the lab and into everyday use.

Find the answer for Customer service representative from the people who brought you the USA TODAY Daily Crossword Puzzle.

Kevin Ritter joins the NCSL Education Standing Committee, aiming to shape education policy at a national level and exchange insights on educational initiatives.

Education Secretary Linda McMahon clashes with Democrat Rep. Watson Coleman in fiery hearing over Trump’s plan to shrink the Department of Education and return power to states.

AUGUSTA – Last week, a measure sponsored by Rep. Morgan Rielly, D-Westbrook, that would fund the Maine Service Fellows program was advanced unanimously, of those present, by the Housing and Economic ...

Brazos Valley representative defends ‘F.U.R.R.I.E.S Act’ during education hearing The Forbidding Unlawful Representation of Roleplaying in Education Act The API failed to deliver the resource.