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Engaged employees deliver better customer service. Companies in the top 25% of employee engagement have 10% higher customer ...
The Microsoft co-founder’s stint in customer service was a publicity stunt, but also a good reminder to leaders to spend more ...
Innodata thrives in AI data services with Q1 success and strong analyst support. Click here to read an analysis of INOD stock ...
XIAMEN, China, July 8, 2025 /PRNewswire/ -- Yeastar, a global leader in Unified Communications, today released the built-in Call Flow Designer for the P-Series Phone System. This visual, no-code ...
That Dropped Call With Customer Service? It Was on Purpose. Endless wait times and excessive procedural fuss—it’s all part of a tactic called “sludge.” By Chris Colin June 29, 2025 ...
A group of service workers at Pittsburgh International Airport asked executives to help them unionize and set an “airport-wide wage standard” ...
Amsterdam, the Netherlands - Flow Traders Ltd. (Euronext: FLOW) publishes the 2Q 2025 pre-close call script to be used with analysts post the market close on 26 June 2025. Eric Pan - Head of Investor ...
Authorities in China have banned a hotel from offering a red panda 'wake up call' service.
Videos that went viral showing red pandas used for a "wake-up call" hotel service caused controversy in China. The four endangered red pandas were relocated to a central breeding facility ...