As utility and communications companies around the globe work to enhance customer satisfaction while alleviating pressure on overburdened call centre staff, those leading the charge are achieving ...

Coming up, KeHE will be hosting its Holiday Show in Chicago from June 11 to 12 and on KeHE CONNECT ® from June 4 to 18, to equip partners with the trending products to stock their shelves for the ...

Get an overview of the 2025 AI Decision Brief, a Microsoft report on how generative AI is impacting businesses and how to ...

Premium beverage provider Campari has been using Celonis since 2019 across all markets to optimize its customer, vendor and ...

Shopify’s systems make it easy to build and manage your e-commerce store -- even if you’ve never built a website before.

Marriott Bonvoy has been named the official hotel and loyalty partner for The Snow League's inaugural season. The post ...

Voyantis, a startup that uses AI to help companies predict lifetime customer value, has secured $41 million in new equity ...

Royal Caribbean continues to make major advancements towards the future. Its stock skyrocketed thanks to reports on its 2024 earnings and developments. Not only was it a historical year, but Royal ...

It appears Sam's Club has had enough of waiting in line. The Walmart-owned wholesale club jumped ahead of rivals to place first in this year's customer satisfaction rankings for general ...

With government initiatives emphasizing stronger local connections and equitable hiring practices, in-person career expos are a powerful tool for forward-thinking companies. Far from being ...

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...

“That seemed to be an icon for the area ... If the Gray Man warns a person of a coming storm they should evacuate the island, according to the legend. People who heed his warning are said ...