Understand best practices for onboarding new call center agents as part of a broader CX management plan, with a focus on ...

A good experience of onboarding may influence the attitude of a new employee to the working environment at least several ...

Intelligent document capture, automated KYC verification, and configurable workflows can reduce banking onboarding times ...

RevRag.AI is a Bengaluru-based startup that builds multilingual, compliance-ready AI agents for banks, insurers, and fintech ...

Denfy, a global pioneer in identity verification and fraud prevention technologies, announces a new partnership with QwikPay, ...

We recently spoke with Chartered Accountants Bishop Fleming [1] about how Joiin came to be, where we are now, and what comes next. Our CEO and ...

In many cases, retailers lack visibility into the customer journey and may not even be aware of how their suboptimal ...

When it comes to managing your business’s finances, sales are only half the story. The other half is how quickly you actually ...

The Challenges The main challenge of organizations onboarding remotely can be summed up in one question: How do you effectively integrate new employees who may never step foot in your physical ...

3. Video-based Customer Identification Process (V-CIP) V-CIP enables live, secure, consent-based video interaction with a bank official for identity verification. It is considered equivalent to ...