Many organizations weigh the option of building a customer data platform (CDP) in-house to retain control and save on ...

Generative AI is redefining what’s possible in customer service. Offering more than incremental improvements, it unlocks a ...

Forecasting is a fundamentally new capability that is missing from the current purview of generative AI. Here's how Kumo is changing that.

But to ring the value out, there needs to be a way to both collect and make sense of that data. Through business intelligence solutions, a company collects, organizes and analyzes data and transforms ...