It said the project would focus on three primary objectives, including diverting over 1,800 tonnes of plastic waste from landfills to significantly reduce environmental pollution, empower 100 female ...

Learn how to create a seamless digital customer journey across multiple channels for a frictionless buying experience.

Decagon, a startup providing customer service solutions powered by artificial intelligence, said on Monday it had raised $131 million in a funding round that valued it at $1.5 billion.

Looking to become a digital nomad but don’t have any specialized skills? In this video, we break down the 5 easiest digital nomad jobs for beginners that require zero skills and can be done from ...

Easier and cheaper extraction of gold from old tech could boost the financial incentive to safely recycle, and keep toxic metals out of landfills.

This comprehensive guide will explore the secrets to improving your customer journey and taking your business to new heights in 7 simple steps.

Emplifi, a leader in customer engagement solutions, today launched Emplifi Fuel, an out-of-the-box customer engagement solution that revolutionizes ho ...

By 2030, global generation of e-waste is projected to increase to 74.7-82 million metric tons. Meanwhile, the current state of electronic recycling is far from ideal.

To operationalize your customer journey map, you will need to address both measures and workflow. Let's explore each. The measures for your customer journey map should serve to validate the customer ...

The AI boom may unleash a global surge in electronic waste Most e-waste is never recycled. Data center upgrades for AI projects could significantly add to the problem, researchers say.

Equipment used to train and run generative AI models could produce up to 5 million tons of e-waste by 2030, a relatively small but significant fraction of the global total.