Experienced industry leader joins CXG to accelerate its global strategy in luxury automotive customer experience ...

Jones, UNSW executive director of marketing and digital experience, the software will help the university deliver “more ...

Ford Motor Company of Southern Africa is planning a major expansion of its dealership footprint across South Africa.

Customer success managers are typically measured on metrics like net promoter score (NPS), customer satisfaction (CSAT) and ...

One thing that retail and CPG organizations can do to stay competitive is focus on what they can control: their data.

Hans E. Vestberg, Chairman & CEO, reported "strong second quarter" performance, highlighting that "wireless service revenue of $20.9 billion" was up 2.2% year-over-year and adjusted EBITDA reached $12 ...

Ford’s dealer network plays a pivotal role in delivering the company’s growing product line to market. In 2024, the Ranger ...

While modernization carries inherent risks in a heavily regulated environment, the cost of inaction has become demonstrably ...

We’re not in the era of creative-first marketing anymore. We’re in the era of calculated experience. AI doesn’t just assist.

The collaboration aims to modernise operations, improve customer experiences and support Telstra’s new ‘Connected Future 30’ ...

Geely has been rapidly expanding its presence in the UAE market with a new generation of stylish, tech-savvy vehicles ...

The Royal Automobile Association of South Australia (RAA) has strengthened its board with the addition of two new directors, ...