The best customer service reps are empathetic, adaptable, and clear communicators—qualities every leader needs in uncertain ...

What’s the most valuable lesson you’ve learned about identifying your ideal customer, and how has this lesson shaped your ...

The Social Security Administration says it has cut the time it takes to answer calls and reduced a backlog of disability ...

Reddit is full of raw, unfiltered feedback from call center workers. The message? It’s not the tech that’s broken. It’s the ...

Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

Since then, organizations have been chasing the promise of AI and its ability to simulate human interactions with consumers across the customer journey with varying degrees of success. Communication ...

Home Transport and motoring [...] Contacts Transport and motoring service centres Bundaberg Transport and Main Roads Customer Service Centre - view details Print Data not found Last updated: 20 March ...

The 2025 United Nations Public Service Forum will take place in Samarkand, Uzbekistan from 23 to 25 June 2025, under the theme "Five Years to 2030: Accelerating Public Service Delivery for a ...

Address: 229 Elizabeth Street Brisbane, Qld, 4000 Postal address: PO Box 15619 City East, Qld, 4002 Please note: the PO Box address is for departmental mail only. Disability parking is available on ...

The Government of Nunavut isn’t doing enough to develop a territorial 911 emergency call service, according to Iqaluit-Manirajak MLA Adam Arreak Lightstone. The RCMP receive around 16,000 calls per ...

Flow Beverage Corp (FLOW), with a market capitalization of $11.22 million, reported disappointing earnings for Q2 2025, with a larger-than-expected loss per share and revenue falling short of ...