Telcos are working their way towards autonomous network operationsMany are building in-house teams to meet their strategic ...

Real-time analytics and reporting features that allow brands to track customer engagement and retention. This data can be used to spot trends, segment customers, and optimize new campaigns; 4.

From automating risk assessments to simulating customer journeys, AI can streamline processes that drive both efficiency and ...

Fractal has been recognized as a 'Leader' in Customer Analytics Services in the Forrester Wave Q2 2025 report. The report ...

By offering transparent tooling and clear implementation examples, OpenAI is pushing agentic systems out of the lab and into ...

Five Below chief strategy and analytics officer Graham Poliner, immediately saw the partnership value, citing how AI “helps ...

Strategy (formerly MicroStrategy) today announced the general availability of Strategy Mosaic™, a groundbreaking AI-powered Universal Intelligence Layer designed to enable AI applications. As ...

In today’s fast-paced retail environment, gut feelings and guesswork are no longer enough to make effective business ...

RingCentral, Inc. (NYSE:RNG), a global leader in AI-powered business communications, today launched new Customer Journey Analytics at CCW Las Vegas ‘25, prov ...

SAN FRANCISCO, May 29, 2025--Mixpanel, a leader in enterprise digital analytics, today announced the members of its 2025 Customer Advisory Board (CAB) for North America and LATAM, a strategic ...

In the cutthroat world of commoditised banking, customer experience is king — and ANZ is looking to dominate by seriously stepping up its AI game. Speaking at the Amazon Web Services (AWS ...