Moreover, customer analytics enables the real-time delivery of product or service offerings at the right time, which enhances the customer experience. 3: Managing risks in banking and financial sector ...

Companies championing the use of customer analytics are 6.5 times more likely to retain customers, 7.4 times more likely to outperform their competitors on making sales to existing customers ...

In fact, when infused deeply into our products, analytics can actually increase customer success, satisfaction and even loyalty. It can even be how we actually differentiate our products from others.

StarTree is adding support for the Apache Iceberg data table format to its real-time data analytics cloud platform.

Tredence named a Leader among customer analytics service providers; the company recognized for its ability to merge vertical expertise with customer analytics and data engineering sets. SAN JOSE ...

Luc Burgelman, CEO of customer analytics software company NGDATA, also shares this view. "The customer is getting way more powerful and has way more options," he said. "There's a trend when it comes ...

But a recent Forrester Research report illustrates that most companies struggle to find value from their customer analytics efforts. In the "State of Customer Analytics 2012" report, Forrester ...

We spoke with Robert Brown from BDO Digital about customer analytics in retail sales. He noted that a fundamental notion about the role of technology this year is that it is critical to invest in ...

The big customer analytics wins that Feit has witnessed have occurred within "largely isolated pockets" within a company, places where the data come together with "smart analysis" and execution.

Customer analytics can be simplified by using technology like Data Science, Artificial Intelligence, and machine learning to understand the patterns of customers. Understanding customers might ...

The Office of Executive Education at the University of Maryland’s Robert H. Smith School of Business will present “Step-by-Step Customer Analytics for Your Business,” a virtual workshop for ...