Establishing Common Ground Visual conversation strategies ... both complex and delicate problems. Visualization sparks discussion and elicits questions while demonstrating that you are listening ...

Photo courtesy of Pol.is For the three entrepreneurs building pol.is, the problem was simple: Big groups of people trying to communicate effectively about a certain topic online was largely ...

We asked people who excel at small talk to share their favorite conversation-starters. “What’s the best dining experience you’ve ever had?” Raele Altano, a communication coach in New York ...