According to recent insights, personalizing AI interactions—like chatbots that provide customer support ... Would you rather read a paragraph about how to humanize AI content, or see a flowchart that ...

As AI chatbots grow into large-scale businesses, companies may use engagement optimization techniques even at the expense of ...

Anthropic Claude's hidden system prompts offer insights into how to get the best responses out of chatbots. Anthropic ...

AI-powered chatbots are becoming the new standard for managing product inquiries, complaints, and refunds, but customers are walking away from chatbot interactions feeling underwhelmed. Most companies ...

AI chatbots can be a powerful tool for generating financial insights, budgeting tips, and educational guidance, but they are ...

So why are AI chatbots currently prone to hallucinations when delivering answers, and what are the triggers for it? That's ...

In essence, Character.AI is leading the court through the First Amendment backdoor of “listeners’ rights” in order to argue that a chatbot’s machine-generated text — created with no expressive intent ...

Hallucinations are an intractable problem in AI. Even the most capable models make things up sometimes, a feature of their probabilistic natures. In fact, newer reasoning models like OpenAI’s o3 ...

We recently gave a talk about this topic for the British Neuroscience Association, in association with The Queen's Reading Room. We would like to thank the Queen’s Reading Room CEO, Vicki Perrin ...

Wonder what is really powering your ChatGPT or Gemini chatbots? This is everything you need to know about large language ...

In this article, we'll talk about the impact that chatbots can have on your conversion rate optimization efforts. 'Time Is Money' That statement has never as much literal significance as it does now.